Responsibilities:

• Provide assistance with the operational non-academic aspects of procedures such, re-enrolments, class management, attendance (record late and dismissal early)
• Undertake data entry; data validation and resolution of student-related information and issues include administrative support to prepare and schedule examination, attendance list and to update results, issuing report cards, updating academic record and other special events (discipline, reprimand, reward, etc.)
• Provide administrative assistance including supporting events (Parent events, New teacher Orientation, Graduation, etc.) and workshops and preparing supporting documents for students such as confirmation letters, copies of report cards when required and managing the related administration.
• Be responsible for interpretation and translation for Leadership team and teachers in meetings with parents or for drafting, translating, and distributing letters to parents in the system.
• Collaborate with other administrative staff within and outside ASO when and where appropriate to ensure smooth execution of ASO administrative duties.
• Participate as an effective member of the service team through contribution to the team planned goals by completing tasks in an accurate and timely manner.
• Other administrative and operations duties as determined by the Operation Manager.

Position requirements:
• Bachelor degree
• At least 2-3 years experience as Academic Service Officer or Customer Service
• Must have experience of working in the school's operation or training centre

Abilities/ Skills:
• Can do multi-task, problem-solving skill
• Good verbal and written communication skills in English and Korean
• Familiar with office computers skills
• Ability to organize work independently as well as a team player, ability to observe and handle problems quickly and effectively
• Have a can-do mindset
• Good communication skill
• Careful, meticulous, confidential, and well organizer